Payment and Shipping

Payment & Shipping

We accept all credit cards or regular bank account payments including direct debit via PayPal. For direct bank transfer, please use the following details to transfer your total order value after you have check out on the shop:

Account Name:  Franc Essential
BSB:  066 125
Acc No:  1026 8995

All prices on the site are in Australian dollars and includes GST (Goods & Services Tax).

How secure is the Franc Online store?

Our shopping cart uses Paypal for payments, and Paypal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 256-bits. We prefer to use a hosted Paypal payment page as our payment gateway as Paypal are fully compliant with the Payment Card Industry Data Security Standards (PCI DSS).

Must I have a PayPal account to purchase online?

No, you are not required to have a PayPal account to purchase from this store. We simply use PayPal as a payment vendor to process the payments on this site.  If you already have a PayPal account you may use it, or you may choose to pay with your credit card.

Postage & Shipping

Orders will be shipped after payment has been confirmed.  Standard shipping within Australia will be charged at a flat rate of $10, however unusually large volumes will depend of the weight of the order.

We only use Registered Post in Australia as items have gone missing in the past with regular post. The rate includes postage and handling.

International shipping will based on standard Australia Post charges. If you would like your items to be insured for International Post, do inform me at Checkout and we will make the necessary arrangements and advise the extra shipping cost. Please note that no responsibility will be taken for items lost in the postal system. Registering and insuring your item will help to ensure the safe arrival of your order.

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